Returns Policy
Returns are accepted within 30 days from the date of invoice for items
returned in new, unused condition and returned in the original unopened package.
Please send an email to grpa@cableone.net
for authorization to return merchandise.
A copy of the original invoice must be included for refund. If
invoice is not included, there will be a 15% restocking fee, once we have located a copy
of invoice.
Refunds will only be issued to the person who purchased the item(s).
We can not issue refunds for shipping/handling charges. Customer is
responsible for any shipping charges incurred to return item(s).
Special order items are not eligible for exchange or refund.
Damaged or defective item(s). Please email us at grpa@cableone.net for instructions on damage or
defective items.
If item(s) damaged in shipment, please keep all boxes and packing
materials.